Change Subscription Plan
Compare plan features, limits, and prices, and change your subscription.
Plan Comparison
| Free | Basic | Pro | Max | |
|---|---|---|---|---|
| Price | ₺0 | ₺3/shipment | ₺5/shipment | ₺9/shipment |
| Monthly shipment limit | 50 | 1,000 | 10,000 | Unlimited |
| Own carrier agreements | ✗ | ✓ | ✓ | ✓ |
| Sales channels | 1 | 2 | Unlimited | Unlimited |
| Multiple shipments per order | ✗ | ✓ | ✓ | ✓ |
| Free WhatsApp & SMS notifications | ✗ | ✗ | ✓ | ✓ |
| Voice call notifications | ✗ | ✗ | ✗ | ✓ |
| Automation, webhook notifications, return requests | ✗ | ✗ | ✓ | ✓ |
| Support | Email + live chat | Email + live chat | Email + live chat | Phone + dedicated rep |
Startup discount: A 20% discount is available for startups. Contact Shipink support to apply.
When plan fees are charged: Plan fees are not charged immediately when you switch plans. They are included in your monthly invoice, which is generated between the 1st and 5th of each month for the previous month. Learn more about billing
1. Go to My Account
Click the Settings gear icon in the top right, then click My Account in the left menu.
2. Click "Change"
Click the "Change" button in the header of the "Plan" section. The "Change plan" dialog opens. Your current plan is marked "Current".
3. Select a Plan
Choose Free, Basic, Pro, or Max. The features and price per label for the selected plan are displayed, for example "Unlimited shipments", "Unlimited carrier accounts" and "Unlimited sales channels".
If your number of carrier accounts or sales channels exceeds the limit of the plan you choose, you can't switch. The dialog shows how many are allowed; remove the extras first.
4. Confirm
Click "Switch plan" to complete the change. If you're already on that plan, the button reads "You're on this plan" and is disabled.
Plan tag: On Pro and Max, a tag with your plan name appears under the Shipink logo in the menu.
Label credit: Label credit stays valid when you change plans. Credit cannot be used on the Free plan, but its validity period continues. A warning appears when you switch to Free.
Features That Depend on Your Plan
Access to these features follows what is enabled on your account, which normally matches your plan:
- Basic and higher: adding and editing your own carrier agreements, picking list.
- Pro and higher: SMS, WhatsApp and webhook notifications, automation, return requests.
- Max: voice call notifications.
If your plan doesn't include a feature, clicking the locked field or page opens an upgrade dialog that names the plan you need, for example "Automation is on Pro and higher plans". Locked pages show an upgrade icon in the menu, and locked notification tabs and sections carry a plan chip such as "Pro and higher".
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